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Frequently Asked Questions

Everything you need to know about SmartSaver services, subscriptions, and how we help you find profitable products.

General & Account

What is SmartSaver?

SmartSaver is a data-driven service designed to help retailers and resellers identify high-margin products within the supermarket sector. We analyze market trends to provide actionable insights.

How do I create an account?

You can create an account by clicking the "Get Started" button on the homepage. You will need to provide your email address, create a password, and verify your email to access our dashboard.

Is SmartSaver available internationally?

Currently, our primary data focuses on supermarket chains in Ireland and the UK. However, we are working on expanding our data coverage to other European markets later this year.

Subscriptions

What subscription plans do you offer?

We offer a Basic plan for casual users and a Pro plan for established retailers. The Pro plan includes weekly trend reports and unlimited product analysis requests. You can view full details on our Products page.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes to your billing will be prorated based on the remaining days in your current cycle.

Is there a free trial?

We offer a 7-day free trial for the Pro plan so you can explore our advanced features. No credit card is required to start the trial.

Product Data

How often is product data updated?

Our team updates the database weekly. Real-time alerts for sudden price drops or inventory clearance events are available for Pro subscribers.

How accurate are the margin estimates?

While we strive for accuracy using historical sales data and current RRP (Recommended Retail Price), actual margins depend on your specific supplier costs and operational overheads. Our estimates serve as a strong baseline.

Billing & Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. Payments are processed securely through Stripe.

Can I get a refund?

If you are not satisfied with our service, you can request a refund within 30 days of your initial purchase. Please contact our support team at info@smartsaver.com for assistance.

Still have questions?

If you couldn't find the answer you were looking for, our support team is ready to help.